I’m Kayla Matthews — a passionate, detail-driven travel advisor with a love for creating unforgettable vacation experiences for families, couples, and adventure-seekers alike. With a strong background in creative business ownership and customer service, I bring a personal, hands-on approach to every trip I plan. Whether you’re dreaming of a Disney getaway, a tropical escape, or a custom-crafted cruise, I’ll handle the planning so you can focus on the fun. Let’s make your next adventure easy, magical, and stress-free!

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If your desired destination is not listed below, please email me

WALT DISNEY WORLD

UNIVERSAL

CRUISES

ALL-INCLUSIVE

Coming Soon

Experience the Difference

Let's Chat

A casual conversation that allows us the opportunity to get to know each other, to ensure we are a fit to work together.

Once we proceed, pricing and available options are sent over for review.

This is my favorite phase of the journey since I love making new friends!

Let's Plan

Choices are communicated to me and then the trip is booked!

Implementation of the master plan begins.

You discuss options with me and map out a timeline of when we will meet to discuss the phases of your travel journey.

Let's Go

You're well-prepped for your vacation and have everything you need to make magical memories.

I stay in touch as you navigate the days until your departure and your trip begins.

Upon returning home, I loop back to discuss all that went right and begin dreaming up your next adventure.

I want to go on a journey with my clients, taking you from vacation to vacation.

Why work with Me

01. My Niche

My focus is narrow and niched, allowing me to achieve expert-level knowledge, to help serve you best:

I focus on Family-Friendly Travel, servicing all Disney destinations and Universal Orlando Resort. I also service getaways such as All Inclusive Resorts, Cruises, River Cruises, Land Tours, Europe, and more.

I want to go on a journey with my clients, taking them from vacation to vacation. I would love to help map out your next 10-year travel plan!

02. My Knowledge

Lots of fun add-ons are available as well!

Customized Itinerary
VIP Tours
Bibbidi Bobbidi Boutique at Walt Disney World, Disneyland, and onboard Disney Cruise Line
Fishing & Golf Excursions
Spa Treatments
Fireworks Cruises & Pirate Cruises at Walt Disney World
Mickey's Not So Scary Halloween Party tickets *Walt Disney World
Oogie Boogie Bash *Disneyland Resort
Mickey's Very Merry Christmas Party *Walt Disney World plus much more!

03. My Service

I provide a wide range of concierge-style travel services to busy families including but not limited to:

Concierge-style planning
Continuous price monitoring
Personalized electronic Itineraries for each client - detailed info, all in one location.
Direct contact with the agent
Advanced Dining Reservations
Ground transportation to & from Orlando International
Airline Reservations
Travel Insurance
Dinner Show Reservations

Already booked?

It's not too late to take advantage of my services!

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FAQs

Frequently Asked Questions

WHAT IS A TRAVEL PLANNER?

A travel agent is a professional who specializes in helping people plan their trips. They provide advice, help book accommodations, and suggest activities and attractions to help make your trip the best it can be. They also have access to resources and deals that the general public may not be aware of, which can save you time and money. You can even use a travel planner to help you budget for your trip and keep track of important dates and timelines. With the help of a travel planner, you can easily find the best deals and make sure you don't miss anything important.

WHY SHOULD I USE A TRAVEL AGENT TO BOOK A VACATION?

A travel agent is a great tool to use when booking a vacation because they can provide you with personalized service and save you time and money. Travel agents have access to exclusive deals, discounts, and promotions that you may not be able to find yourself. They can also help you with planning, and logistics, and provide great advice based on their extensive knowledge and experience. Additionally, if something unexpected happens, a travel agent can help you navigate any issues or problems that arise and make sure you get a favorable outcome. Utilizing a travel agent to book a vacation can give you peace of mind and assurance that your vacation will be a success.

DO YOU BOOK HOTELS?

As part of our services, we can assist with booking hotels, vacation packages, activities, and other elements that encompass your dream vacation.

CAN YOU WORK WITHIN A CERTAIN BUDGET?

We work with our clients to determine what they value most about their upcoming vacation. Budgets are important to most people. But extracting the most value out of your budget is one of our brilliant specialties. We can help, based on our skilled knowledge and expertise, determine which vacation options are not only within your budget but exceed your expectations when it comes to the value that is included in the overall scenario.

WHERE CAN I FIND MY ITINERARY ONCE MY TRIP IS BOOKED?

As part of our promise to you, we provide unique, one-of-a-kind electronic itineraries that are convenient and succinct. They help to guide you on the most up-to-date travel guidelines and destination-specific tips & tricks. These are mobile-friendly, and go with you anywhere there's an internet connection.

DO I NEED TRAVEL INSURANCE?

It is always a good idea to consider purchasing travel insurance when you plan a trip. Travel insurance can cover a variety of incidents, including lost or stolen luggage, medical emergencies, and trip cancellations. It is important to research the different types of travel insurance coverage available and to consider your own personal needs when deciding if you need travel insurance. It can be a great way to protect yourself and your finances against unexpected events.

HOW DO I CANCEL A TRIP?

Should the need arise for you to cancel your travel plans, please reach out to your Travel Agent for assistance. Please be aware that there may be cancellation penalties assessed at the time of cancellation, pending the travel supplier's and the Travel Agent's cancellation policies. Please be aware of these policies prior to booking.

HOW DO I KNOW I CAN TRUST THIS TRAVEL VENDOR?

We believe in providing the utmost customer service to our valued clients. The care we show to our clients is what we are most proud of. Our reviews speak for themselves. We are also A+ Accredited with the Better Business Bureau of New Orleans, Louisiana. Our Industry Awards and Recognition exemplify the commitment we have to these principles.

Subscribe to my Top Travel Trends Emails

Subscribe to my emails, containing top travel trends, options, and inspiration, beyond your Google search engine. I'll share exclusive amenities, and personalized recommendations, based on my most requested options, and best picks.

No matter the vacation style or budget, you will receive more than enough to begin dreaming of your next adventure.

💌 kayla.matthews@cctcagent.com

📱 (585) 789-0270

Business Hours:

M-F 8 AM - 5 PM

Evenings & Weekends, By Appointment

As your trusted travel advisor, specializing in Family Travel,I maintain beyond the highest level of training available to me.I train virtually and in person to gain firsthand knowledgeand expertise of the destinations I service.I am excited to provide you with unmatched service.Sprinkling magic and passion into every aspect of my planning is what I do best. I help create memories of a lifetime through my care and keeping of my clients.I'd be honored with the opportunity to work with you!

LET'S WORK TOGETHER!

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