Question 1

Do I have to pay for your services?

Accepted Answer

Our travel planning services are generally complimentary. We are compensated by the travel suppliers we book with, so you typically pay the same price (or sometimes less) than if you booked directly. Some advisors may charge a planning fee for complex or highly customized itineraries, but any applicable fees will always be discussed upfront before you commit.

Question 2

Why should I use a travel advisor instead of booking online myself?

Accepted Answer

A travel advisor saves you time, stress, and often money. We have insider knowledge, access to exclusive deals and perks, and we handle every detail from dining reservations to park strategies. If something goes wrong during your trip, you have a dedicated advocate on your side — not a 1-800 number.

Question 3

How far in advance should I start planning my vacation?

Accepted Answer

We recommend reaching out 6-12 months in advance for peak seasons and popular destinations like Walt Disney World or Disney Cruise Line. However, we can work with shorter timelines too. The sooner you start, the more options and availability you will have.

Question 4

What destinations do you specialize in?

Accepted Answer

We specialize in Walt Disney World, Disneyland Resort, Disney Cruise Line, Aulani (Hawaii), Adventures by Disney, Universal Orlando Resort (including Epic Universe), Sandals and Beaches all-inclusive resorts, Royal Caribbean, Norwegian, Carnival, and European guided tours and river cruises.

Question 5

Can you help with dining reservations and park strategies?

Accepted Answer

Absolutely! This is one of our most popular services. We handle dining reservations, Lightning Lane strategies, park-by-park itineraries, and even character meet-and-greet planning. We want you to maximize every moment of your vacation.

Question 6

Do you plan group and multi-generational trips?

Accepted Answer

Yes! We love coordinating large group and multi-generational travel. We handle room blocks, group dining, coordinated activities, and budget management across multiple families. From family reunions to milestone celebrations, we make it seamless.

Question 7

What happens if something goes wrong on my trip?

Accepted Answer

We are available before, during, and after your vacation. If a flight is delayed, a reservation falls through, or you need last-minute help, you can contact your personal advisor directly. You will never be left on hold with a call center.

Question 8

Can you help with honeymoons and romantic getaways?

Accepted Answer

We are Sandals and Beaches Certified Specialists and love planning honeymoons, anniversaries, babymoons, and couples retreats. From overwater bungalows to candlelit beach dinners, we handle every romantic detail.

Question 9

How do I get started?

Accepted Answer

Simply fill out a quote request on any of our destination pages, or reach out to any of our advisors directly from their profile on the Team page. We will match you with the perfect advisor for your dream trip and start planning right away!

Question 10

Are your advisors certified and trained?

Accepted Answer

Yes! Our advisors hold certifications from Disney, Universal, Sandals, Royal Caribbean, and many other suppliers. We also invest in ongoing education and training so our team stays up-to-date on every destination and product we offer.

Frequently Asked Questions

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